Delivery & Pickup

VaultPro operates within Abuja/FCT. Every booking chooses one of two fulfilment methods at checkout: pickup at VaultPro's base, or VaultPro-arranged delivery.

Pickup at VaultPro's Abuja base carries no delivery fee and is always available regardless of your address.

Delivery fees are calculated automatically from the distance between your delivery address (once located) and VaultPro's configured base location, using distance bands VaultPro maintains — never a number you enter, and never a figure this website calculates or estimates on its own. The fee shown to you at checkout is the fee VaultPro's system priced for your exact address.

When your address falls within VaultPro's automatically-priced distance bands, the fee is calculated and shown to you immediately. When it falls outside those bands — including a distance that doesn't fall within any currently configured band, or an address that can't be confidently located — your delivery request is held for VaultPro to confirm by hand rather than auto-priced. You won't be charged a fee that wasn't priced by VaultPro's system, and checkout can't proceed to payment on a delivery request that's still pending confirmation.

Addresses beyond VaultPro's maximum service distance aren't currently deliverable — pickup remains available regardless.

VaultPro coordinates a delivery window with you directly once your request is confirmed. Delivery times are estimates, not a guaranteed appointment, unless VaultPro explicitly confirms an exact time with you.

A completed delivery attempt on its own doesn't start your rental clock — your rental period begins only once VaultPro confirms handover actually took place, per the Rental Terms.