VAULTPRO
How It Works
01
Browse & set your dates
Pick a rental window on the site — availability everywhere is checked live against real inventory for those exact dates, never an estimate.
02
Add gear to your bag
Quantities are capped to what's genuinely available for your window. Nothing is held for you yet — it's just a list. Availability is rechecked as you move toward checkout.
03
Sign up or sign in
A VaultPro account is required to reserve equipment or check out. New accounts verify their email with a one-time code sent to you.
04
Choose pickup or delivery
Pickup at our Abuja base is free. For delivery, we calculate the fee automatically from your address — pickup or delivery across Abuja. Addresses outside our normal range are held for us to confirm by hand before anything is charged.
05
Review, agree, and pay
Review your equipment, dates, quantities, subtotal, and delivery fee where applicable. Confirm the required rental-terms and damage/overdue policy consents, then pay securely through Flutterwave. VaultPro never stores your card details.
06
Confirmation
Your specific units are only reserved once payment is verified — not merely because checkout redirected you. Once confirmed, you can view the rental from your VaultPro account and you'll receive a receipt by email.
07
Handover
We prepare and check the equipment before handover. Your rental period officially starts once VaultPro confirms you've actually received it through your chosen pickup or delivery method — not on the calendar date alone.
08
Return
Return everything, complete, by the end of your reserved window, in the condition it was handed over in. We inspect what comes back before your rental is marked complete.
09
Cancellations & refunds
Change your mind before handover? Refund percentage depends on how far out your start date is — see the Cancellation & Refund Policy for the exact schedule.
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